Have some Qs about the Cloud?
Whatever they are, we can help you (and your security’s always top of mind).
Business Application Services
We Know Where AI Belongs in a Business
We’ve spent years configuring and securing the business apps mid-sized companies run on. AI is the next layer, not a separate business.
When we bring AI into your Microsoft 365 environment or your core systems, it arrives with the same governance and the same care we’ve always put into the platform underneath it.
The Cost of Chasing Trends…
Most businesses come to AI the wrong way round: a competitor mentions a tool, a product update promises to save time, and the tool gets switched on before anyone checks whether it’s right for the business.
That causes damage further down the line:
- Permissions and data access left unreviewed before rollout
- No one owns AI governance as usage spreads across the business
- Pilots that stay pilots and never reach the rest of the team
- No way to measure business impact once a tool is live
Atarix works from the other end. We start with the process, then bring the right AI governance services and tools to match it.
Put AI Where the Work Happens
AI adds value when it’s matched to a process that already exists. That’s the work of an AI adoption consultant: finding where AI and agents solve a genuine problem, and leaving the rest alone until it’s ready.
Atarix goes function by function through the business before recommending anything. We’ve implemented AI
AI can do a lot. Our value comes from knowing which AI use case is worth pursuing for your business, and which ones aren’t.
Operations & Workflow
- Automating repetitive approvals and handoffs
- Flagging exceptions that need a person's judgment
Customer Service
- Drafting responses from past case history
- Summarising customer interactions in real time
Finance & Reporting
- Pulling data together for reporting without manual re-entry
- Checking data quality before it reaches a report
Sales & Business Development
- Surfacing account context before a call
- Drafting a first-pass proposal from a template and past deals
Our Partners
Our AI & Business Application Services
AI Governance Services
Governance comes before any tool goes live. We set the permissions, access controls, and data governance framework that keep AI usage inside the boundaries your business and industry require.
- Written AI usage policy covering approved tools and data handling
- Data classification and access controls aligned to your compliance obligations
- Risk assessment and reporting maintained on a recurring basis
Strategy & Planning
Our AI adoption strategy consulting is grounded to the way your business operates. We map your processes and identify where AI best supports your business goals.
- Workshops with stakeholders across the business to surface priorities
- A prioritised use case list ranked by business impact
- A roadmap covering budget, timeline, and resourcing
Rollout & Configuration
We handle the technical work of deploying AI systems and agents into your environment, tested against real data before wider release.
- AI models and agents configured for specific business apps and workflows
- Integration with existing platforms, including Microsoft 365
- Staged testing across a pilot group before full deployment
Ongoing Support
AI needs upkeep as data, teams, and business needs change. We’ll keep performance and governance aligned over the long term.
- Regular performance reporting on AI deployments
- Model retraining and configuration updates as needed
- A named point of contact for questions and issue resolution
Our Process: Five Steps, No Shortcuts
Assess
We walk through your business processes and workflows before we look at any technology. That means tracing how tasks move between people, and pinpointing where things slow down or go wrong. This is where we find the gaps AI technologies are best suited to close.
Identify
We match what we found against your business goals to build a short list of AI solutions, ranked by business impact. Some processes are ready for AI now. Others need work first, and we're upfront about which is which.
Secure
We put governance and security controls in place before any AI tool goes live. This covers access controls, a data governance policy, and a risk assessment specific to your environment and compliance obligations. Nothing gets switched on ahead of this step.
Build
We configure and test AI agents and models against the exact process they're solving. Each one runs with a small group first, checked against real data quality and real conditions, before we roll it out to the rest of the team.
Manage
We monitor how the AI initiatives perform once they’re live, and adjust configuration as your processes change. AI deployments need attention over the long term, especially in relation to data access and governance.
Atarix: The Team That Does Their Research
Security Mindset
Governance is the first step in every engagement. This is what separates responsible AI adoption from a rushed rollout.
One Team
The same team that scopes the work delivers it. There's no handoff to an offshore delivery team partway through the engagement.
Fixed Price
Scope is agreed up front. What's delivered matches what was quoted, with no nasty surprise costs once the engagement is underway.
Business Apps, AI, and the Governance to Run Both Properly
We’ve spent years securing and managing Microsoft environments for mid-sized Australian businesses, long before AI entered the conversation. Data governance and access control aren’t disciplines we’re picking up for this. They’re what we’ve built our name on.
That background is what makes our AI adoption strategy consulting different. Businesses come to us for business application services and AI governance consulting services because we start with the processes, not the product. The AI initiatives that follow are the ones your business will really benefit from.
Business Application Services: Frequently Asked Questions
What are the main applications of AI in businesses?
AI shows up most in the processes that run constantly and rely on pattern recognition: customer service responses, financial reporting, sales follow up, and internal approvals. AI models handle prediction and classification, such as flagging unusual transactions or sorting incoming requests. The right application depends on the business goals behind it.
What are business application services?
Business application services cover the setup, configuration, and ongoing management of the software a business runs on, including how AI systems and AI technologies get built into those apps. This spans governance, integration with existing platforms, and support once the apps are live.
For most businesses, this means getting Microsoft 365 and any other business tools working together properly.
How does AI governance differ from AI security?
AI governance covers the policies, ownership, and data governance framework that decide how AI gets used across a business, including which data it can access and who approves new use cases. AI security covers the technical controls that enforce those policies, such as access restrictions and monitoring for misuse.
A responsible AI adoption process needs both, along with a documented risk assessment before anything goes live.
What is an AI adoption strategy?
An AI adoption strategy is a plan that ranks AI initiatives against your business goals, based on an assessment of your current processes and data. It identifies which use cases are worth pursuing first, what needs to happen before each one can go live, and how success will be measured. Good AI strategy consulting produces a roadmap tied to your operations.
How do I know if I need AI adoption strategy consulting services?
If AI tools have already been introduced without a clear plan, or if you’re fielding requests from teams wanting AI but have no way to assess them, that’s a sign you need AI adoption strategy consulting services. It’s also worth bringing in a consulting service if you’re unsure how AI implementation would affect data quality, compliance, or existing business apps. The earlier this happens, the fewer problems there are to unwind later.