Have some Qs about the Cloud?
Whatever they are, we can help you (and your security’s always top of mind).
Have some Qs about the Cloud?
Whatever they are, we can help you (and your security’s always top of mind).
Vestone Capital case study
An agile workplace with the most effective tools, so their team can focus on delivering a better service to their clients.
Here to support Enterprise into the connected future.
NSW Police Force case study
Wherever Police are in touch, people and communities are better looked after. We helped NSW Police transform to future-proofed Cloud based collaboration and connectivity, on the road, on the beat or anywhere duty calls.
AAT case study
The Administrative Appeals Tribunal (AAT) reviews decisions made by Australian Government ministers, departments and agencies.
Existing customers log in here.
BASIC | ESSENTIAL | COMPLETE | |
---|---|---|---|
Proactive Maintenance & Alerting (High Priority VIP Support) | |||
Secure daily backup of data | Addon Available | Addon Available | |
Ongoing compliance and monitoring to Atarix Security Baseline | |||
Remediation of Monitoring Alerts | |||
Desktop security updates & patching | |||
M365 updates and changes | |||
Support | |||
Help Desk Support | Limited hours | Unlimited hours | Unlimited hours |
Microsoft Office support | |||
End user support | |||
Line of business app support. Basic triage of line of buiness apps. Documented standard operation procedures for LOB Apps. Manage escalations to vendor support. | up to 5 included | up to 10 included | |
Security | |||
Atarix security baseline Protection against spam, malware, impersonation & known threats: Anti-Virus Anti-Malware Anti-phishing Email security Protection of user accounts with Multi-factor authentication and conditional access. Secure your Windows 10 and 11 devices: BitLocker Endpoint Encryption Defender Endpoint Encryption Exploit Protection Secure Edge Browser | |||
End-User Computing Security Review (2/ year) | Addon Available | ||
Atarix EUC Baseline M305 Apps configuration & management Teams configuration & management Acrobat Reader configuration & management Managed secure browser configuration & management Visio (requires license) configuration & management Project (requires license) configuration & management Power Bl Pro (requires license) configuration & management | |||
Application packaging of third-party Line Of Business apes | Addon Available | Up to 5 | Up to 10 |
Organisational control or access to apps in Microsot Store | |||
Windows sign-on & desktop background | Addon Available | ||
Enterprise state Roaming | |||
Backup of known folders to OneDrive | |||
Simplified deployment with Windows Autopilot | |||
Service delivery BitLocker recovery | |||
Service Delivery | |||
Atarix Support Portal access | |||
Standard Support SLA | |||
IT Disaster recovery plan |