Proactive Maintenance & Alerting
(High Priority VIP Support)
Secure daily backup of dataAddon AvailableAddon Available
Ongoing compliance and monitoring to Atarix Security Baseline
Remediation of Monitoring Alerts
Desktop security updates & patching
M365 updates and changes
Help Desk SupportLimited hoursUnlimited hoursUnlimited hours
Microsoft Office support
End user support
Line of business app support.
Basic triage of line of buiness apps.
Documented standard operation procedures for LOB Apps.
Manage escalations to vendor support.
up to 5 includedup to 10 included
Atarix security baseline
Protection against spam, malware, impersonation & known threats:
Email security
Protection of user accounts with Multi-factor authentication and conditional access.
Secure your Windows 10 and 11 devices:
BitLocker Endpoint Encryption
Defender Endpoint Encryption
Exploit Protection
Secure Edge Browser
End-User Computing
Security Review (2/ year)
Addon Available
Atarix EUC Baseline
M305 Apps configuration & management
Teams configuration & management
Acrobat Reader configuration & management
Managed secure browser configuration & management
Visio (requires license) configuration & management
Project (requires license) configuration & management
Power Bl Pro (requires license) configuration & management
Application packaging of third-party Line Of Business apesAddon AvailableUp to 5Up to 10
Organisational control or access to apps in Microsot Store
Windows sign-on & desktop backgroundAddon Available
Enterprise state Roaming
Backup of known folders to OneDrive
Simplified deployment with Windows Autopilot
Service delivery BitLocker recovery
Service Delivery
Atarix Support Portal access
Standard Support SLA
IT Disaster recovery plan