Managed IT services are a comprehensive and proactive solution for businesses seeking to outsource their technology needs. By entrusting a managed service provider (MSP) with all or a portion of their technology infrastructure, businesses can focus on their core competencies while MSPs take care of the rest. From server and desktop management to network security and data backup, MSPs offer a wide range of solutions that can be tailored to meet the specific needs of each business. What’s more, MSPs are often able to provide these services at a lower cost than if the business were to manage everything in-house.

With the increasing pressures today of doing more with less, and pressures of increasing revenue, a business might want to enlist a managed IT service provider for their business in order to have more time to focus on their core business functions.

By outsourcing their IT needs, a business can rely on the expertise of the managed service provider to keep their systems running smoothly and securely. This can free up time and resources for the business to focus on other areas of growth rather than waste time with mundane activities and firefighting tasks. After all, who wants to be doing repetitive admin task?

In this article, we’ll look at some benefits once you’ve partnered with an MSP, what services you might expect and what deciding what parts of your IT you’d like to entrust in your selected partner.

Benefits once you have partnered with your trusted MSP

Cost-Effective

Shifting this function to an OpEx model can be more cost-effective in the long run by helping you optimize your current resources, by providing expert support for less than the cost of hiring a full-time IT staff.

With the savings in the cost of hiring full-time employees, businesses can redivert investment back into RevOps to help grow revenue.

Less Time Recruiting Top Talent

By having a managed service provider with the right skillsets, you’ll be gaining a team of experts at a drop of a hat, also reducing the cost of time and salaries, expanding your in-house team.

Employee Productivity & Increased Efficiency

An MSP can help increase your employees’ productivity by providing them with the tools they need to work effectively and taking over certain tasks, such as network management and monitoring, help desk support, and security monitoring. By outsourcing your these needs, you can focus on your core business functions and leave the mundane tasks to someone else and let your IT staff work on those innovative projects.

Scalability

As your business grows, your IT needs will change and grow with you. Managed service providers are able to scale their services to meet the changing needs of your business, so you can be assured that you have the right level of support when you need it.

What services you can expect from an MSP

Cybersecurity

In the current business climate, cybersecurity is more important than ever. MSPs can provide a wide range of security services, from data backup and disaster recovery to email and website security. By entrusting your cybersecurity needs to an MSP, you can be confident that your data is safe and secure.

IT Help Desk

MSPs can provide end user support for your employees, so they can get the help they need when they need it. Whether it’s a simple password reset or a more complex technical issue, MSPs can resolve problems quickly and efficiently, so your employees can stay productive.

Network Management

Today, we can’t get any work done without a strong, fast and secure network. An MSP can monitor your network, so you can be confident that your systems are up and running smoothly. With your network fully managed, you can focus on more important tasks, knowing that your network is sorted.

Data Backup and Disaster Recovery

In the event of a disaster or breach, an MSP can help you recover your data quickly and efficiently. With a robust backup and disaster recovery plan in place, you can be confident that your data is safe and secure, and that you can get back to business as usual as quickly as possible.

Proactive Health Monitoring, Alerting & Remediation

MSPs can proactively monitor your systems for potential problems and issues, so you can avoid downtime and keep your business running smoothly. With proactive health monitoring in place, you can be alerted to potential problems before they cause major disruptions, and MSPs can help you resolve them quickly and efficiently.

Application Packaging and Management

An MSP can help you package and manage your applications, so you can be confident that they are up to date and compliant with industry standards. Application management is critical for businesses because it helps ensure that software applications are compatible with other applications, meet security standards, and can be quickly updated or patched if needed.

By entrusting your application needs to an MSP, you can focus on more important tasks, knowing that your applications are in good hands, so you can focus on your core business goals.

End User Computing

End-user computing (EUC) is critical for businesses because it helps employees be productive and efficient. Having the right EUC tools in place can really help with improving collaboration. An MSP can provide a wide range of end user services, from desktop and laptop support to mobile device management and by entrusting your end user needs to an MSP, you can focus on more important tasks.

What part of my IT should I outsource?

Every business is different and there is no right or wrong answer when it comes to outsourcing your IT needs. It really depends on your specific business goals and objectives. However, there are some general guidelines you can follow when making the decision to outsource your IT needs:

Outsource those tasks that are not core to your business: If a task is not essential to your business, then it makes sense to outsource it. This frees up your time and resources so you can focus on more important tasks.

Outsource those tasks that are costly or time-consuming: If a task is costing you a lot of money or taking up a lot of your time, then it makes sense to outsource it. This way, you can focus on more important tasks and save money in the long run.

Outsource those tasks that are outside of your area of expertise: If a task is outside of your area of expertise, then it makes sense to outsource it. This way, you can be confident that the task will be handled by a professional who knows what they are doing.

In general, it is a good idea to outsource your IT needs to an MSP because they can provide a wide range of services that can really help businesses be more productive and efficient and can bolster your existing A-team.

Conclusion

Managed IT services can offer a number of benefits to businesses, from increased efficiency and productivity to scalability and cost-savings. When choosing to outsource your IT needs, it’s important to carefully consider which parts of your IT infrastructure you would like to entrust to a managed service provider. By doing so, you can be confident that you are making the best decision for your business.

If you have any questions or would like to learn more about managed IT services, please contact us. We would be happy to chat with you about your specific needs and how we can help.

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