Case Studies

The Atarix team have an exceptional talent pool that are dedicated and will always look to go above and beyond. They make sure that they take the time to understand our environment / business needs and recommend solutions that are fit for purpose and follow industry best practise. They have successfully assisted us with a number of consolidation projects and although there is sometimes the “unknown, unknown” factor, they work well under pressure and ensure that we are able to deliver on our commitments. We see Atarix as a part of our team and not an external MSP.

Atarix was engaged to support ATN when the business was in its infancy as a start-up company. Growing an organization from 4 to 40 people in 4 months required Atarix to provide an extremely responsive service. Atarix has also played a key role in the integration process across various platforms after the acquisition of an additional business. The process has been quite complex and time consuming. While having a well-structured approach Atarix has always been willing to be flexible, providing a significant role in the establishment of the business and supporting major initiatives and the growth of the business. Atarix enjoys well deserved trust and support across the whole organisation with an excellent service culture. The Microsoft expertise and advise has been invaluable.

The Atarix team have been instrumental in supporting our business and quickly became a trusted partner for all our technology needs. The time spent to understand the business, provide appropriate options, and support us through implementation, have been nothing short of superior. The team are highly skilled professionals who communicate complex and technical information simply, so all stakeholders understand the changes. Atarix continues to go above and beyond to identify simple, cost effective ways to leverage technology and enable us to reach our business goals.

Atarix are committed to successful outcomes for our business. Atarix were chosen over other (tier 1) vendors due to their responsiveness, ability to provide fixed price proposals and above all else, their alignment to our strategy. The team performed remediation on our environment even though this was not scoped as part of any project, they have been committed to ensuring a successful outcome for our business.

A team of friendly experts. Our email systems are critical to ensuring we can serve our customers and grow our business. As email security became a priority we wanted a platform we could trust and that is easy to use. Moving to Atarix’s Managed Email service was simple. We now have peace of mind knowing our email platform is secured and have a team of friendly experts for support.

No effort from us! As our business grew, we needed to ensure we had the right tools to work securely from anywhere. We needed a service provider that we could trust and do the best job. Atarix took care of our journey to adopt Microsoft 365 services – with almost no time or effort from us! The best part was that I could completely trust their team take care of our IT needs so that we could focus on our clients.

Atarix have been invaluable. Atarix have quickly become our trusted IT service provider, from initial setup one year ago as our IT support to now providing consultancy services on various projects. Most notably, being new IT investment appraisal, where Atarix have been invaluable.