Digital transformation services (& why businesses need them)

Sometimes, it feels like we’re living in the 25th century because information technology (IT) is evolving at an incredible rate. Emerging digital technologies are requiring organisations to get down to business and rethink the efficacy of their technology solutions within their operations and their workplace cultures. 

Conducted by managed service providers, digital transformation services (or DT services for short) provide companies with the tools they need to embrace change, evolve their business processes, and stay kilometres ahead of the competition. 

What are digital transformation services?

DT services are solutions designed to help organisations move away from traditional methods of doing business and become a more agile work environment. It’s about reassessing our company cultures and giving them a full-blown makeover, thereby reworking them to suit the demands of the modern business landscape.    

This can include anything from migrating to the cloud, implementing new technology solutions, automating processes, and a whole lot more. But what’s the point? It’s pretty simple. 

Agile workplaces are environments that exemplify a range of traits – flexibility, scalability, cost-effective procedures, we can go on. DT services help businesses become these types of workspaces. 

In any case, a managed service provider (MSP) can deliver DT services for organisations of any size. MSPs are tech-savvy institutions that provide a wide range of critical IT services to clients. During a digital transformation, MSPs can act as a business’s technology and culture strategist, providing guidance and clarity to turn any company from a little shop of horrors into a full-scale enterprise of wonders.

Are digital transformations necessary for businesses?

Do cars need tires? They sure do, and yes, digital transformation is necessary for companies. Our world runs on technology, and organisations that are unable to keep up with trends and expectations risk falling behind. Our staff are “230% more engaged” if the technology solutions they have are dynamic and well-equipped for their work.  

Successful business transformations result in agile environments. On the other hand, organisations that don’t invest in their DT may struggle to keep up with customer demands, become less competitive in the market, and even face financial losses… and no business deserves that.

6 ways digital transformation services help businesses grow

The benefits of DT services are like bell-bottom jeans – there’s a lot to take in at first, but the value they provide never goes out of style. 

DT services can help organisations grow in a number of ways, such as:

  • Increase efficiency – DT services help businesses reduce costs by streamlining processes and making them more efficient. This can free up resources, which can be used to focus on other projects and areas of the business that need our attention.
  • Improve the customer experience – digital transformations allow us to implement new technologies that upgrade the internal processes that power external services. For example, deploying customer relationship management (CRM) software to enhance our customer service offerings. By making our processes more convenient and personalised for our customers, we can secure their loyalty and deliver a more fruitful experience.
  • Increase productivity – DT services can help companies increase productivity by automating certain tasks and freeing up employees to focus on more important projects. This can result in better quality work and improved return on investment (ROI).
  • Enhance collaboration – by investing in cloud services that support digital meeting rooms, online document sharing, and shared spaces for project management, businesses can foster better communication between team members and more flexible work setups.
  • Enhance security – DT services always prioritise cyber security. During a transformation, managed service providers deploy cost-efficient cyber security solutions that keep business’ data safe and secure with compliant, up-to-date security measures.
  • Improve decision-making – through DT services, MSPs approach businesses with fresh eyes and knowledge/skills that unlock new data and insights (a must-have for any agile workspace).

Tips for a successful digital transformation

When a digital transformation is undertaken, it’s exciting and nerve-wracking. We can’t jump head-first into things. Unlike Cher, no business can turn back time if something goes wrong. So, here are some tips that all company leaders ought to keep in mind before and during a transformation:

  • Identify objectives before the transformation starts – no sports team starts a game without a plan, and so should organisations with their transformations. Identifying goals early will provide a stronger foundation for future decisions.
  • Assess the current IT infrastructure and work culture – what works and doesn’t work in our operations? What technology solutions and processes will help us turn our work environments into agile spaces?
  • Develop a roadmap – roadmaps help companies stay on track and ensure goals are reached in no time.
  • Encourage open communication – we need to talk… No, seriously. A transformation will be a lot smoother if we communicate with our team members and keep each other updated on everything. 
  • Perform consistent reviews – we need to know what milestones we’ve reached and if anything isn’t going according to plan. 

Ready to transform? Call Atarix

Digital transformation services are all-purpose solutions for companies that are ready to innovate but may not have the expertise to do it as efficiently as possible. Managed service providers like Atarix can help any business overhaul its technology and work culture to become an institution that never fails to deliver on promises.

For organisations on the cusp of their transformations, the digital transformation consultants at Atarix are always ready to help. With Atarix’s tailored support and advice, organisations can feel reassured knowing that they have a Mr Miyagi on call to guide them through their journeys to becoming an agile work environment that’s a prime example of workplace productivity.