How technology enables happy and productive employees: Shifts in positive company culture

While there are many factors that contribute to employee happiness, one of the most important is feeling like they’re able to do their job well. And if your company’s IT systems are cumbersome or outdated, it can make doing a good job feel impossible. That’s why investing in modern, user-friendly IT systems is so important.

In a State of Work study conducted by Workfront an Adobe Company, 49% of the US workforce would leave their job due to frustrations with technology. That’s nearly half, which is a tremendous number.

There’s no question that technology plays a big role in enabling efficient work for employees – both in terms of the tools they use to do their jobs, and in how those tools are integrated and used within the company, which can really help drive a positive culture. Technology is your enabler.

In this article, we’ll go through some aspects that can help you ensure your employees are happy and productive.

Cloud Technology

Cloud technology by definition is designed to be accessed and used remotely – which makes them perfect for employees who are working from home or in a hybrid workplace. In this post-pandemic, hybrid world, how we use our offices have changed with cloud technology improving productivity and collaboration for those in-office, by making it easier for employees accessing tools, information and collaborate all from a central environment.

But having cloud technologies in place isn’t a silver bullet. There are many other aspects involved in retaining happy and productive staff using technology as an enabler, coupled with a holistic vision, building this into your business strategy is key.

Unified Communication

Unified communication (UCaaS) tools bring all of an organization’s communication tools into one platform, making it easier for employees to connect with each other and collaborate. This can be a huge productivity boost, as it eliminates the need for employees to switch between different apps and platforms to communicate in order to better do that work.

We’ve all felt the pain of a cluttered inbox or not knowing if someone is available to discuss a particular piece of work or going to a number of different systems to communicate and collaborate with colleagues and clients.

By having a unified communication tool in place, it will help reduce email and messaging overload, consolidating all communications into a single platform making the day-to-day of working more streamlined and more efficient.

UCaaS Platforms like Microsoft Teams can help employees stay connected and collaborate more effectively, whether they’re in the office or out of the office. In addition to enabling real-time messaging and file sharing, these platforms also offer features like video conferencing and screen sharing – which can be a big productivity boost for your employees both in and out of the office.

Information Architecture

Information architecture (IA) is the practice of organizing, structuring, and labeling content in a way that makes it easy to find and use.

When it comes to employee productivity, IA can be a game-changer. By making it easy for employees to find the information they need, you can. In addition, well-organized information is also less likely to get lost – which can save your company money and resources in the long run.

A well-designed information architecture can help employees find the information they need quickly and easily – which is key for both productivity and satisfaction. By creating a clear and easy-to-navigate structure for your company’s information, you can make it easier for employees to get their jobs done, saving them valuable time that would otherwise be wasted searching for what they need to get their jobs done – making the workday much more pleasant.


Technology is just one piece of the puzzle when it comes to enabling efficient work for employees – but it’s an important piece. By investing in cloud technologies, unified communication, and information architecture, you can create a workplace that’s more productive and more satisfying for your employees. And that’s a win-win for everyone.

Looking to find out more about how you can build technology into your business strategy?
Feel free to reach out and speak to one of our consultants.